Privacy Statement

Our Recruitment Privacy Policy

This statement is our recruitment privacy policy which sets out how we manage your personal information for recruitment, engagement or other career related purposes. This statement applies to ISS Facility Services Australia Limited and its related entities.  Before continuing, please carefully read the points below.

The Kind of Information We Collect and Hold

Depending on the particular circumstances, we may collect and hold a range of different information about you. This can include items such as your name, date of birth, email address, phone number, contact details, employment history, education qualifications, residency status, professional licenses, referee details, results of psychometric tests, security checks, video interviews, bank account details, tax file number, superannuation details, medical and police checks. 

You might also need to provide personal information about referees. We rely on you to inform those individuals that you are providing their personal information to us and to advise them about this statement. 

How We Collect Your Information

We may collect your information in a number of ways, including :

Directly from you (such as from your application form, interviews, email, SMS over the phone, IT systems and written correspondence).

From publicly available sources (such as Facebook and LinkedIn);

From third parties (recruitment agencies, references and from psychometric test results and police checks).

How We Hold Your Information

We may store your personal information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your personal information and to protect it from unauthorised disclosure.

How We Use Your Information

We may use your information for recruitment purposes and for providing you with correspondence and other information regarding employment or engagement at ISS. We may also use your personal information to verify your identity and other details, contact referees and conduct police and other checks. 

If you choose not to provide certain personal information, we may not be able to progress your job application, or provide you with correspondence and other information regarding employment at ISS Facility Services.

About This Statement

This statement has been issued by ISS Facility Services Australia. A copy of our full privacy policy, or details on how to make a complaint or correct your information is available by selecting this link .